Shipping policy

Shipping Policy

Last updated: 30 August 2026

Every CASH28 garment is produced and fulfilled with care. This policy explains our production, delivery and tracking process.

Free standard shipping

CASH28 offers free standard shipping with no minimum spend to every supported destination available through our checkout.

Free shipping is applied automatically—no discount code is required.

Our supported destinations currently include the United Kingdom, European Union, United States, Canada and Australia. Additional destinations may become available as our delivery network expands.

Our use of “worldwide shipping” refers to destinations supported by our fulfilment and carrier network. Certain countries, territories and addresses may be unavailable because of carrier, customs or fulfilment restrictions.

If your destination is supported, an available delivery option will appear at checkout.

Production and processing

CASH28 garments are produced to order. Production time is separate from delivery time and begins after your payment and order details have been accepted.

During launches, promotions, public holidays or unusually busy periods, production may take longer than usual.

You will receive a dispatch confirmation when your order leaves the fulfilment facility.

Estimated delivery

Delivery estimates may be displayed at checkout or provided with your order confirmation and tracking information.

Estimated delivery times begin after dispatch and are not guaranteed. Customs processing, carrier disruption, severe weather, public holidays and other circumstances outside our reasonable control may affect delivery.

Business days exclude weekends and public holidays in the dispatch and destination countries.

Tracking

Where tracking is available, you will receive the tracking details by email after dispatch.

Tracking information may take several days to update after a parcel leaves the fulfilment facility. A temporary lack of movement does not necessarily mean that the parcel has been lost.

Please ensure that the email address supplied with your order is correct.

Multiple parcels

Products within the same order may occasionally be produced or dispatched separately. If this happens, you may receive more than one parcel and more than one tracking number.

You will not be charged additional standard-shipping fees when an order is divided into multiple parcels.

Delivery address

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error, contact Wayne@Cash28.co.uk immediately with your order number and the correct information. We will try to update the address, but changes cannot be guaranteed once production or dispatch has begun.

CASH28 is not responsible for delays or failed delivery caused by incorrect or incomplete address information supplied by the customer. If a parcel is returned to us for this reason, additional delivery costs may apply before it can be sent again.

Customs, duties and import charges

International orders may be subject to customs duties, import taxes or local handling charges imposed by the destination country.

Unless checkout expressly states that these charges are included, they are the customer’s responsibility and are not covered by free shipping.

CASH28 does not control customs decisions or processing times. Refusing to pay a required customs charge may result in the parcel being returned. Any refund will be handled in accordance with our Returns & Refunds Policy and applicable consumer law.

Delayed or missing orders

If your estimated delivery window has passed, check the tracking information and confirm that the delivery address is correct.

If the parcel remains delayed, email Wayne@Cash28.co.uk with your order number. We will review the tracking information and, where appropriate, contact the fulfilment partner or carrier.

If a parcel is confirmed as lost, we will provide an appropriate replacement or refund in accordance with applicable consumer law.